This is one of my pet peeves in the real estate business.
"Hello, this is (insert name) from (insert company). I'm calling to get feedback on your showing of my listing yesterday."
"Hmm, feedback. What kind of feedback? The buyer didn't like the house, so they will not be making an offer."
"Yes, but what about the house didn't the buyer like? What about the price?"
"Aren't we supposed to know the home's value and the potential negatives of our client's listings when we market the home for sale? I thought this was why real estate agents were hired in the first place."
"Well, I never! How rude!"
Yes, I've actually had this conversation with an agent. What's funnier is that everyone here seems to call asking for feedback. Can you imagine reporting to your client: "I'm sorry, we had 20 showings this week, but since I don't know why we haven't had any offers, I can't offer you any expertise"?
Wednesday, September 19, 2007
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